Terms of Service

By visiting ryzesuperfoods and completing checkout, you acknowledge that you have read, understood, and agree to all terms set forth in these Terms of Service, including our Shipping and Return & Refund policies. We reserve the right to update or amend these policies at any time to remain compliant with applicable cross-border trade regulations and consumer protection laws. Updated terms will be posted on this page and will be effective immediately; your continued use of our site after such updates signifies your acceptance of the revised terms.

Eligibility and Order Information

Only customers who have reached the legal age of majority in their country of delivery are eligible to place orders. All information provided during checkout—including your full name, physical street address, valid email address, and payment details—must be complete, accurate, and verifiable. We reserve the right to cancel any order if the buyer’s information is false, incomplete, or cannot be traced, without prior notice.

Product Information and Pricing

Product descriptions, including dimensions, materials, and images, accurately reflect the actual items. Slight color variations caused by different device screen settings do not constitute product defects. Prices shown cover only the cost of merchandise. Shipping fees, import duties, taxes, and other applicable charges are calculated and displayed clearly at checkout before payment confirmation, with no hidden fees applied after purchase. All seasonal promotions and bundle offers are valid only within their designated timeframes. We reserve the right to correct any obvious pricing errors and to refuse fulfillment of orders placed under incorrect price displays.

Payment and Security

Payments are processed exclusively through SSL-secured, official third-party payment gateways integrated into our checkout system. Our customer support team will never request offline payments, private transfers, or other unverified payment methods. Transaction records are securely stored for order verification and dispute resolution purposes.

Prohibited Activities

Users are strictly prohibited from engaging in automated data scraping, submitting fraudulent test orders in bulk, unauthorized commercial use of our original product photographs or written content, or posting false or defamatory reviews on our product pages. Violations of these restrictions will result in immediate cancellation of orders and may lead to suspended site access.

Order Processing and Shipping

All orders are processed within 1-3 business days. Estimated shipping time is 7-12 business days to delivery destination. Shipping fees are calculated at checkout based on the delivery address and chosen shipping method.

Order Cancellation

You may request cancellation of an order within 24 hours of purchase. Beyond this window, cancellation may not be guaranteed. We reserve the right to cancel unshipped orders and issue full refunds under valid circumstances such as:

• Permanent stock unavailability with no restock planned
• Undeliverable or incorrect shipping address that cannot be rectified
• Transactions identified as high-risk by our payment processors
• Violation of any Terms of Service clause by the buyer

Returns and Refunds

Returns are accepted within 14 days of delivery. Customers are responsible for return shipping costs except in cases where the item is defective, damaged, or incorrect. Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.

Liability Limitation

Our maximum liability for any single order is limited to the amount actually paid by the buyer at checkout. We disclaim responsibility for indirect or consequential losses including, but not limited to, lost income or incidental travel expenses resulting from shipping delays, except where local consumer protection laws mandate otherwise.

Dispute Resolution

For any disputes, please contact our customer service at vanruitenstusseej346@gmail.com for amicable resolution. If a resolution cannot be reached, disputes will be handled in accordance with consumer protection laws relevant to the shipment destination.